Delete these files and try re-opening Studio. In the “Documents” folder on your machine you will find two text files”StudioStates.txt” and “InterruptedPrograms.txt”. Q: What do I do if Studio installs but won’t load? You can see a video on adding a new user here: This is typically the person who signs the Studio subscription license. Have yourself added as a user by the account Power User. Q: I don’t have a Studio login, now what? You can view Silverlight compatibility here Q: How do I know if Silverlight is compatible with my computer? ![]() Most likely there will be a Shortcut on your desktop. PC: Click the “Start” button and in the search bar type “Marketing Studio”. Mac: Search in the upper right corner for “Marketing Studio”. Q: After I download Studio, I can’t find it anywhere.
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